Lesson D: Making small talk
Reading
Improve your skills and “small talk” your way to success
According to some surveys, the ability to make small talk is important for social and professional success. Chatting about topics like the weather or weekends helps you connect with people, and that can be the key to making friends or business contact. You don’t have to be outgoing to make small talk. Just follow these easy tips.
1
Smile and say “Hello” when you meet someone new. Say your name and shake hands. Try to repeat the person’s name: “Nice to meet you, Mariana.”
2
Make a comment about your surroundings – for example, the weather (“It’s really cold today.”) or the event (“There are a lot of people here.”).
3
Ask questions. Try to find something you have in common: “Are you new to the company, too?” However, don’t ask very personal questions, for example about someone’s salary or age.
4
Listen actively. Show interest with comments like “Oh, really?” or “That’s interesting.” Keep eye contact, and don’t look around the room during your conversation.
5
Learn about what’s going on in the world, so you can add to any discussion.
6
Take your time. Don’t rush the conversation, and don’t look at your watch. It can seem rude.
7
Answer people’s questions with interesting or funny stories. People love stories and will remember you.
8
Leave politely. To end a conversation, say something like “Well, it was nice talking to you.” or “Great meeting you. Good luck with your job search!”
9
Keep in touch. Send a quick email or text message. Say, “It was good to meet you.”
